Refund policy
Return & Refund Policy
At Gloriate Studio, each product is made especially for you once your order is placed. Because our items are printed on demand, we do not accept returns, exchanges, or cancellations for reasons such as change of mind, incorrect size selection, or buyer preference.
Damaged, Defective, or Incorrect Items
Your satisfaction is important to us. If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
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Your order number
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A description of the issue
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Clear photographs showing the damage, defect, or incorrect item
Once reviewed, we will gladly arrange a replacement or refund when appropriate.
Non-Returnable Items
Because all products are custom-made to order, we cannot accept returns or exchanges for:
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Change of mind
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Incorrect size, color, or product selection made by the customer
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Minor variations in color due to differences in screen displays
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Orders where an incorrect shipping address was provided at checkout
Refund Processing
If your refund request is approved, the refund will be issued to your original method of payment. Processing times may vary depending on your financial institution.
Contact Us
If you experience any issues with your order, please contact us at:
Email: info@gloriatestudio.com
We are committed to making things right and will respond as quickly as possible.
