Refund policy

Return & Refund Policy

At Gloriate Studio, each product is made especially for you once your order is placed. Because our items are printed on demand, we do not accept returns, exchanges, or cancellations for reasons such as change of mind, incorrect size selection, or buyer preference.

30-Day Money-Back Guarantee

We want you to feel confident ordering from Gloriate Studio. Your purchase is protected for 30 days from the date of delivery.

Our 30-Day Money-Back Guarantee applies to damaged, defective, incorrect items, and other verified product issues. It does not cover change of mind, accidental damage, misuse, or normal wear and tear. Once the issue is verified, we will provide a replacement or full refund, as appropriate.

To help us resolve the issue quickly, please include:

  • Your order number
  • A description of the issue
  • Clear photographs showing the damage, defect, or problem
  • Claims must be submitted within 30 days of the delivery date.

Non-Returnable Items

Because all products are custom-made to order, we cannot accept returns or exchanges for:

  • Change of mind
  • Incorrect size, color, or product selection made by the customer
  • Minor variations in color due to differences in screen displays
  • Orders where an incorrect shipping address was provided at checkout

Refund Processing

If your refund request is approved, the refund will be issued to your original method of payment. Processing times may vary depending on your financial institution.

Contact Us

If you experience any issues with your order, please contact us at:

Email: info@gloriatestudio.com